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Staff Spotlight: Member Experience Manager, Matthew

17 Apr 2020

Meet our Member Experience Manager, Matthew. Joining the team in 2019, Matthew's role has been to ensure that our Members receive the best possible experience when interacting with our Fund. Whether it is over the phone, face to face, online, through our Mobile App or via email, we want our Members to be able to have a smooth, simple and easy interaction with our team. Read more here

We are adapting to COVID-19

09 Apr 2020

We remain committed to helping our Members live better lives through better health and this has never been more important than now as we navigate the current COVID-19 environment. We continue to look for ways we can support our Members through this difficult time. On top of our Emergency Relief Package and postponement of the annual premium increase we are pleased to announce two new claiming options for Members with Extras cover.

Bucking the National Trend

21 Aug 2019

The recently released APRA June 2019 quarter private health insurance publication has shown private health insurance participation has declined. In contrast, Queensland Country Health Fund has continued to grow in a very competitive market. Our Executive Manager, Glenn Seri explains.