Care Navigation is a service provided by Registered Nurses for our Members with Better Hospital (Silver+)Cover.  The service is aimed at supporting Members who require assistance immediately following a period of time in hospital, or for those living with one or more chronic diseases.

Our Care Navigation team identify Members that could benefit from extra support and complete a screening process through a series of questions about their recent hospital treatment, medications and level of support at home. Based on this interview, the Nurse may initiate a short term program or offer ongoing education and support over the phone.

Queensland Country Care Navigation Pty Ltd (ABN 92 610 024 916) is an independent subsidiary of Queensland Country Health Fund Ltd (ABN 18 085 048 237).

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Queensland Country Care Navigation


Phone: 1300 848 034
Opening hours:

8.30am - 5pm
Monday to Friday


Write to us


[email protected]

PO Box 42
Aitkenvale QLD 4814