Queensland Country Health Fund prides itself on offering products with market-leading benefits. We review these benefits each year to ensure we maintain a very competitive and value for money product. We also want you to experience the genuine value we offer our Members thanks to our generous benefits that grow each year.

Below you'll find all of the details of our benefit changes which will take effect on 1 April 2021.

Positive changes to Remedial Massage or myotherapy^ and Physiotherapy

We are pleased to be increasing the benefit payable for Remedial massage or myotherapy^ initial and subsequent visits and Physiotherapy subsequent visits by $5 across our four levels of Extras covers and our Singles & Couples (Basic+)^^ combined cover. 

 

All benefit entitlements are subject to sub-limit/overall therapies limit per membership year applicable to your level of Extras cover.

^Benefits are payable for services rendered by Australian Regional Health Group Limited approved providers registered with Queensland Country Health Fund.

^^Closed product not available for purchase

 

 

Telehealth Services and Online Gym Memberships

With the impacts of COVID-19, we expanded our telehealth consultations to include a much wider selection of providers and with the closure/restrictions on gyms, we added the ability to claim online gym memberships as part of our Healthy Living benefit.  We will be continuing both of these options to further support our Members.  Further details on these benefits is listed below.     

What is Telehealth?

Telehealth is the use of current technologies to exchange health information and provide health care services.  It gives Members the opportunity to attend appointments with certain healthcare professionals over the phone or via video call technology such as FaceTime or Skype. 

Queensland Country Health Fund will pay the standard consultation benefits for telehealth for:

  • Dietitian
  • Psychology
  • Speech Therapy
  • Podiatry
  • Chiropractor
  • Myotherapy
  • Osteopath
  • Physiotherapy
  • Exercise Physiology
  • Audiology
  • Occupational Therapy
  • Orthoptic Therapy
  • Childbirth Education

 

Online Gym Membership

As well as helping you to get well, we want to help you stay well. With the impacts of COVID-19, following the closure of gyms and the introduction of social distancing we received Member feedback of the growing importance of online gyms. Our Healthy Living benefit helps you live a healthy lifestyle and in response, Members can now claim their online gym membership as part of the Healthy Living benefit. The criteria below must still be met:

 

  • You must have been referred by your health care professional to participate in a health management program to address, improve or prevent a specific health or medical condition.
  • A Health Management Program Benefit Approval Form must accompany a claim for these benefits. The form must be completed by a Health Care professional electronically if you are unable to attend their practice
  • Online Gym Memberships must have a registered ABN.
  • An approved receipt including your name, date and description of service, total fee charged and provider name and address.
  • Benefit payable subject to overall benefit limit.

 

Thank you for your feedback!

Queensland Country Health Fund prides itself on offering products with market-leading benefits. We review these benefits each year to ensure we maintain a very competitive and value for money product. We also want you to experience the genuine value we offer our Members thanks to our generous benefits that grow each year. If you’d like to learn more, contact our friendly team today for a chat.