Step 1
Select ‘Membership’ from the Menu the top left-hand corner of the Mobile App.
We’re returning $3 million dollars to our Members in time for Christmas!
The broader impacts on the health system due to COVID-19 are still being felt and due to the unavailability of some services, this has resulted in lower than expected claims. As a Member-focused organisation, extra profits that Queensland Country Health Fund make are usually put back into things that matter most to our Members such as increasing benefits and keeping premium increases as low as possible.
Every little bit counts and in recognition of Members continued support of our organisation, Queensland Country is again pleased to announce that we’re returning $3 million in profits from the financial year ending June 2022 (FY22) back to our eligible Members.
Members who held a Hospital and/or Extras policy between 1 July 2021 and 30 June 2022 are eligible to receive a return, providing they have an active policy at the time we process the payment.
Members will receive between $10 and $274 dollars depending on the level of cover held, their standard contribution amount and number of days they held an active Membership during FY22.
Queensland Country is committed to assisting our Members and this payment is a further extension of our COVID-19 support package which included:
Our team will be in touch with all eligible Members to advise of the amount they will be receiving in December!
PLEASE NOTE: To ensure you receive your funds as quickly as possible, it’s important that your details are up to date. To confirm your contact information and bank account details are correct, please take the time to log into Online Member Services or our Mobile App. For mobile app instructions, please see below. Alternatively, our friendly team are available on 1800 813 415 and are more than happy to update this information with you.
It’s important that this is completed prior to the payment date so that your refund reaches your account without delay.