Making a claim
There are a few ways you can claim on your services, including upfront and online claiming.
2024-25 Private Health Insurance Tax Statements and changing rebate thresholds: Your information will be sent to the ATO later this week and may take a couple of days to appear through pre-filled statements in your tax return via myTax or a registered agent. From 7 July 2025 you can download from OMS. Please be aware that Rebate income thresholds will increase from 1 July 2025. Learn more
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We want you to get the most out your health insurance so we've brought all the important stuff you need to know together into the Member benefits area.
In here you can find info about making a claim, making changes to your membership, getting the most out of your benefits and our accommodation service if you need to travel to Townsville or Brisbane for treatment.
There are a few ways you can claim on your services, including upfront and online claiming.
We provide a dental service exclusively for Queensland Country members, based in Townsville and Mount Isa.
Need to visit a dentist or optometrist? You could save more by visiting one of our Premier Providers.
Our hospital network is Australia wide. If you're planning surgery or treatment, use our hospital locator to find your nearest hospital.
We provide subsidised accommodation for our Members if you need to travel to Brisbane or Townsville for treatment.
Check out the latest articles on our blog.
Living Healthy magazine is released twice a year and contains great info about your benefits and services, as well as interviews and recipes.