• 2021-22 Private Health Insurance Statements

    5 Jul 2022, 4:00AM(UTC)

    Private Health Insurance Statements have been sent directly to the Australian Taxation Office (ATO). The information should be updated with the ATO and pre-filled for those who are lodging online via myTax or with a registered tax agent. If you would still like to receive a Private Health Insurance Statement , that’s ok, you can download one easily from the Mobile App or our Online Member Services portal.

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    Click here to learn more about the changes to your Private Health Insurance Statement.

    We're here to help, so please contact us if you have any enquiries regarding your Private Health Insurance Statement.

  • Labour Day 2022

    27 Apr 2022, 3:33AM(UTC)

    Please note that our Contact Centre and Retail Centres will be closed Labour Day, Monday, 2 May and will re-open Tuesday, 3 May.

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    Please note that our Contact Centre and Retail Centres will be closed Labour Day, Monday, 2 May and will re-open Tuesday, 3 May.

    If you wish to claim, view or update your membership our Mobile App and Online Member Service portal will be available. 

    For more details about the Mobile App or to download it click here

    To log onto Online Member Services click here

  • ANZAC Day 2022

    21 Apr 2022, 9:43AM(UTC)

    Please note, our Contact Centre and Retail Centres will be closed for ANZAC Day on Monday, 25 April and will re-open on Tuesday, 26 April.

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    Please note, our Contact Centre and Retail Centres will be closed for ANZAC Day on Monday, 25 April and will re-open on Tuesday, 26 April.

    If you wish to claim, view or update your membership our Mobile App and Online Member Service portal will be available. 

    For more details about the Mobile App or to download it click here

    To log onto Online Member Services click here

  • Easter 2022

    12 Apr 2022, 11:52PM(UTC)

    Please note, our Contact Centre and Retail Centres will be closed for the Easter break from Good Friday, 15 April and will re-open on Tuesday, 19 April.

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    Please note, our Contact Centre and Retail Centres will be closed for the Easter break from Good Friday, 15 April and will re-open on Tuesday, 19 April.

    If you wish to claim, view or update your membership our Mobile App and Online Member Service portal will be available. 

    For more details about the Mobile App or to download it click here

    To log onto Online Member Services click here

  • Lunch Closure

    8 Mar 2022, 2:24AM(UTC)

    this branch will be closed today for lunch between 12pm-1pm